Oakland, California (Remote)

Account Manager

We need diligent, energetic Account Managers to achieve our vision for a better way of learning for teachers, students and to maximise the benefits for their organization – in USA and globally. At Kami, successful account managers find advancement, personal fulfillment, and are well rewarded.

Your day to day
  • Interact with customers around the world via email, zoom, social media, and chat.
  • Develop your accounts, helping the customer to grow usage across their institution
  • Manage the subscription renewal process and find creative solutions to overcome any objections, issues or barriers, and develop opportunities for expansion
  • Become a trusted resource for your accounts, their trusted gateway to Kami
  • Provide feedback to Kami leadership team to drive continuous process improvement, automation of repetitive tasks, and the customer experience
  • Consistently meet agreed targets for subscription renewal and expansion
what you’ll bring
  • Experience working in a high-energy, fast-growing startup environment
  • Passion for educating customers and helping them solve problems and achieve their goals
  • A helpful, consultative approach and ability to influence and to control a conversation
  • The communication skills to clearly explain the benefits of a solution
  • You ask great questions to uncover problems faced by your customer’s organization.
  • A self-starter with a track record of success
  • A track record as a valuable team player

Could this be you?

We’d love to hear from you!
Job will be taken down when vacancy is filled.