Oakland, California (Remote)

Account Manager

We need diligent, energetic Account Managers to achieve our vision for a better way of learning for teachers, students and to maximise the benefits for their organization – in USA and globally. At Kami, successful account managers find advancement, personal fulfillment, and are well rewarded.

Your day to day

Interact with customers around the world via email, zoom, social media, and chat.
Develop your accounts, helping the customer to grow usage across their institution
Manage the subscription renewal process and find creative solutions to overcome any objections, issues or barriers, and develop opportunities for expansion
Become a trusted resource for your accounts, their trusted gateway to Kami
Provide feedback to Kami leadership team to drive continuous process improvement, automation of repetitive tasks, and the customer experience
Consistently meet agreed targets for subscription renewal and expansion

what you’ll bring

Experience working in a high-energy, fast-growing startup environment
Passion for educating customers and helping them solve problems and achieve their goals
A helpful, consultative approach and ability to influence and to control a conversation
The communication skills to clearly explain the benefits of a solution
You ask great questions to uncover problems faced by your customer’s organization.
A self-starter with a track record of success
A track record as a valuable team player

Could this be you?

We’d love to hear from you!

Job will be taken down when vacancy is filled.